Frequently asked questions.
Everything we're asked most often, grouped by topic. Can't find what you need? Just ask us directly.
We're a Delhi NCR digital agency covering website design & development, e-commerce, SEO, social media and full digital marketing, plus domain, hosting and ongoing maintenance — most clients use us as a single point of contact for everything digital.
We're based in the Delhi NCR region, and while a lot of our clients are local, we work with businesses across India remotely — most of a project can be run over calls, email and shared documents.
We reply to contact form submissions and emails within one business day, usually much sooner during working hours (Mon–Sat, 10 AM–7 PM IST).
A brochure or small business website usually takes 2–4 weeks. E-commerce builds and custom web applications typically run 6–12 weeks depending on scope. We'll give you a firm timeline once we've scoped your requirements.
Absolutely. We're equally comfortable building fresh brand identities or working strictly within an existing brand system, tone of voice and design language.
You'll have a single point of contact coordinating your project, backed by our design, development and marketing team — not a rotating cast of freelancers.
Two similar-looking projects can need very different amounts of work depending on integrations, content volume and custom functionality — a scoped quote is fairer than a generic price tag. See our Pricing page for what's typically included at each level.
Most one-time projects run on a milestone basis (deposit, then payments tied to agreed milestones). Ongoing services like SEO, marketing or AMC are billed monthly.
Yes — our Website AMC (Annual Maintenance Contract) covers updates, security patches, backups and priority support so your site keeps running smoothly long after launch.
Yes — domain registration, managed hosting and DNS setup are all part of what we offer, so you have a single point of contact for your entire online presence.
AMC clients get priority turnaround on fixes. If you're not on an AMC plan, reach out through Contact and we'll assess and quote the fix — most issues are resolved within a day or two.
Still have questions?
Send us a message and we'll get back to you within one business day.
